Thanks for the Customer Service!

[grumpy's fan]

Just stayed 11/19 to 11/23 and wanted to say Thank You - my daughter left her webkinz with the towels and we came back from Disney late one night and the webkinz was gone! Drama ensued and I had to promise to buy another the next day. I called Housekeeping the next morning and asked them to keep a lookout for the toy in case it appeared.

We returned late that night to find my daughter's beloved webkinz sitting on the dresser! They had found it! She was thrilled!

I stayed at CCI last year and asked them to look for something and they all but refused. My friend ended up going to look for it and found it but I was very upset with the service NOT received and we'll never stay at CCI again

Its HOJO's for us from now on!

[HoJo Helper]

Just stayed 11/19 to 11/23 and wanted to say Thank You - my daughter left her webkinz with the towels and we came back from Disney late one night and the webkinz was gone! Drama ensued and I had to promise to buy another the next day. I called Housekeeping the next morning and asked them to keep a lookout for the toy in case it appeared.

We returned late that night to find my daughter's beloved webkinz sitting on the dresser! They had found it! She was thrilled!

I stayed at CCI last year and asked them to look for something and they all but refused. My friend ended up going to look for it and found it but I was very upset with the service NOT received and we'll never stay at CCI again

Its HOJO's for us from now on!

Awww, this is such good news! I'm so glad that they found it and that your daughter got her Webkinz friend back!

[As someone who may or may not be attached to a particular pillow that they travel with, I can definitely understand!] ;]
Lorealle