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Microwave Hire?

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10 posts • Page 1 of 1

Microwave Hire?

Postby kel77 » Wed Jan 14, 2009 5:21 pm

Hi again,

As far as I can tell our travel agent has booked us a standard room and we have now realised that thses do not have microwaves in them. Are there any "spare" microwaves that can be hired for the duration of our stay? We were thinking that it would be handy for reheating meals from Mimi's or Denny's etc..........

Thankyou

Kel
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kel77
 
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Re: Microwave Hire?

Postby Gidget » Thu Jan 15, 2009 1:58 pm

You can always ring Hojo direct and upgrade to a room with a microwave! You'll pay the upgrade fee upon checkin and from what I see, it's about $5 per night to upgrade from Building 2 to Building 1 but Lorealle and the Reservations desk can confirm this.
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Re: Microwave Hire?

Postby kel77 » Mon Jan 19, 2009 11:18 pm

Thanks Gidget,

If that's all I have to do and pay I will definately upgrade :)

Hopefull Lorealle can confirm this.

Kel
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kel77
 
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Re: Microwave Hire?

Postby HoJo Helper » Tue Jan 20, 2009 10:15 am

kel77 wrote:Thanks Gidget,

If that's all I have to do and pay I will definately upgrade :)

Hopefull Lorealle can confirm this.

Kel


Hi Kel!

If you have booked a package through a company, the upgrade fee is $15 per night + tax for a guaranteed upgrade. If you have booked directly with the hotel, the difference between the room costs will differ based on what the rate was at the time that you booked, versus what the rate is currently for a room type [NQQ2 or NQQ1] that has a microwave in it.

In either case- we'd LOVE to help get you into a room that will be able to accommodate you and your family comfortably during your stay with us! Just give our In-House Reservations Team a call at 714-776-6120, and we can take a look at your reservation and figure out what we can do!

We'll talk to you soon! :D
Lorealle
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Re: Microwave Hire?

Postby kel77 » Tue Jan 20, 2009 6:23 pm

Thankyou Lorealle :)

We booked through our travel agent.

I will wait until it is a better hour there and I will give the hotel a call to figure out the total cost for us - this +tax stuff is a little confusing :D I'm sure i'll have it figured out before August, lol.

Thankyou again for you help.

Kel
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kel77
 
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Re: Microwave Hire?

Postby kel77 » Wed Jan 28, 2009 5:09 pm

Hi again,

I called the hotel and found out that it will cost us $69USD in total to upgrade to the room with a microwave for our 4 night stay. Reservations take your credit card details to confirm the change but money doesn't come off the card until we arrive :)

When I called I spoke to reservations and then they transfered me to "in-house" reservations and the staff were very friendly and helpful. If all the staff are like those I spoke to, then I am really looking forward to meeting them in person. I was very impressed by the level of service I received.

Thankyou for your help, i'm sure i'll be back on this forum asking more questions :D

Kel
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Re: Microwave Hire?

Postby HoJo Helper » Wed Jan 28, 2009 5:17 pm

kel77 wrote:Hi again,

I called the hotel and found out that it will cost us $69USD in total to upgrade to the room with a microwave for our 4 night stay. Reservations take your credit card details to confirm the change but money doesn't come off the card until we arrive :)

When I called I spoke to reservations and then they transfered me to "in-house" reservations and the staff were very friendly and helpful. If all the staff are like those I spoke to, then I am really looking forward to meeting them in person. I was very impressed by the level of service I received.

Thankyou for your help, i'm sure i'll be back on this forum asking more questions :D

Kel


I am so thrilled to hear that you got everything sorted, and that you had such a great experience with our In-House Reservations Team! :D
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Re: Microwave Hire?

Postby kel77 » Fri Mar 13, 2009 3:08 am

Hi again,

I just had to add that I called again Thursday (Aussie time :D ) as I realised that we were given a Disney View room. I was looking the the HoJo website (again!) and noticed that "premium" had the disney view and I thought I had asked for deluxe.

I spoke to Jessica and she was so very, very helpful. I had asked for a room with a microwave and was given a Premium which cost the same to upgrade as a deluxe :D I rang to check what the total upgrade price would be and it was still only $69USD. So, not only are we staying in a room with a microwave but we will have a lovely view of Disney too, and from reading the site I think, the NQQ1's have had the bedding upgrade (but don't quote me on it :D )

We are all so excited and can't wait for August to get here. I am on here almost daily to see if there are new posts etc.........I show the kids the pictures and even check out websites of all the local places to eat (we can't wait to try Mimi's :lol: ).

See you soon HoJo ;)
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Re: Microwave Hire?

Postby kylie » Thu Apr 23, 2009 6:05 pm

kel77 wrote:Hi again,

I just had to add that I called again Thursday (Aussie time :D ) as I realised that we were given a Disney View room. I was looking the the HoJo website (again!) and noticed that "premium" had the disney view and I thought I had asked for deluxe.

I spoke to Jessica and she was so very, very helpful. I had asked for a room with a microwave and was given a Premium which cost the same to upgrade as a deluxe :D I rang to check what the total upgrade price would be and it was still only $69USD. So, not only are we staying in a room with a microwave but we will have a lovely view of Disney too, and from reading the site I think, the NQQ1's have had the bedding upgrade (but don't quote me on it :D )

We are all so excited and can't wait for August to get here. I am on here almost daily to see if there are new posts etc.........I show the kids the pictures and even check out websites of all the local places to eat (we can't wait to try Mimi's :lol: ).

Hi Kel,
I called as well, because we would love a microwave with the little one and his milk at night. Our agent booked us a standard room as well, but this does not have a microwave. I am going to do the same as you and ring tomorrow as it is to late the reservations desk is not open at the moment. So is it in NQQ1 you are booked into. I know some of the rooms are noted to be a little loud from the traffic, so hope by up grading we will avoid this. As our son likes to have a nap in the day. I would love a premium room I only hope they have some left given we are going in June. Thanks for this hint.
Kylie

See you soon HoJo ;)
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Re: Microwave Hire?

Postby kel77 » Thu Apr 23, 2009 7:49 pm

Hi Kylie,

It was so easy to make an upgrade booking :) We called "inhouse" reservations and asked to be upgraded to a room with a microwave and were given an NQQ1 which are Premium Disney view rooms, otherwise there are NQQ2's that have microwaves but are Deluxe with no Disney view (as far as I can tell). I think they have pool view (?)

The upgrade cost was $69USD and they took our credit card details but no charges are made until we arrive to checkin :)

I hope you have a great time in June. The year is already flying by and i'm sure you'll be enjoying HoJo in no time and then it'll be our turn :) :)

Have a safe trip.

Kelly
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