I would like to report back re: myself and DH staying at HoJo from September 10-17. Once again, we had a great stay there, with wonderful helpful, friendly staff. We also met alot of new people from all over (other guests), as everyone was just so relaxed and cheery.
The grounds we wonderfully kept as usual, and I think I had more fun watching the kids play in Castaway Cove.
One staff member (did not catch his name), had called for car service for us for the hockey game for a specific time. Later that evening, when he was leaving and I assume off shift, he realized our car was late, he took his own time to run back in and call them to make sure they would be there. Top notch service.
I did however misplace a photograph in the room, have called and e-mailed, and still no response, so am hoping to hear something back. I have left messages, and can't seem to connect with anyone in housekeeping. Fingers are crossed that I hear something soon.