Many of you have questions regarding how to upgrade from one room type to another. Here's a quick guide to assist. This will only effect those of you who have purchased through a third-party, or bought a package tour including other items such as airfare, transfers, Disney tickets, etc. These packages, available from various tour operators and travel agents, will always include a room in our Standard room category with two Double beds.
[upgrade fees subject to change at any time]
A complete room guide is located HERE on our main site so that you can see the differences between the categories.
In order to upgrade, you first need to have an existing booking in our hotel system. From there simply contact our In-House Reservations team via phone or email to make the upgrade request and to confirm the upgrade should space be available. Your credit card is required to make the change, although nothing will be charged or "held" until you arrive to the hotel. To contact In-House Reservations call 714-618-6036, or email to stay@hojoanaheim.com.
Bear in mind that if you call us, you may be diverted to the central reservations department for the entire brand of Howard Johnson. These agents will not be able to assist. Make sure to ask for the In-House Reservations team who are physically in Anaheim. Our team is available during usual business hours Monday through Saturday.
Happy planning and we'll see you in the parks!
